Our Customers

Customer service is provided through AEP's regional utilities. Please enter your ZIP code to go to the correct web site.

Customer Service

American Electric Power is one of the largest electric utilities in the United States, delivering electricity to more than 5 million customers in 11 states. If you are a national account customer (facilities in multiple states across the AEP system) you can access your account information through AEPNationalAccounts.com.

  • Appalachian Power Logo

    Appalachian Power serves customers in West Virginia, Virginia, and Tennessee.

  • Indiana Michigan Power Logo

    Indiana Michigan Power (I&M) serves customers in Indiana and Michigan.

  • Kentucky Power Logo

    Kentucky Power serves customers in eastern Kentucky.

  • AEP Ohio Logo

    AEP Ohio serves customers in Ohio.

  • PSO Logo

    Public Service Company of Oklahoma (PSO) serves customers in Oklahoma.

  • SWEPCO Logo

    Southwestern Electric Power Company (SWEPCO) serves customers in Louisiana, Arkansas, and East Texas.

  • AEP Texas Logo

    AEP Texas is the energy delivery (wires) company for customers in the deregulated Texas marketplace.