Outages & Problems Outages & Problems
 
Outages & Problems
 

For outage information for your area, please enter your ZIP Code.

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Example: 12345
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You already go online to do business with AEP. Try paperless billing and you can:

  • Stop waiting for the mail, Go Paperless to receive your bill!
  • Pay your bills online for free
  • Help the environment by using less paper
  • Enjoy convenience -- get online access to all of your bills

Thank you. You are signed up for paperless billing and will receive your bill notification via e-mail.

We're sorry. There was an error enrolling your account in paperless billing. For more information, contact the Customer Operations Center at (800) 672-2231.
In addition to your web password, this account has a privacy Security Code. The Security Code is a password you verbally requested with an agent for your electric account. Beginning January 7th the Security Code will be required to login. Please call our Customer Operations Center at (800) 672-2231 to verify or change your Security Code.